Compliance Status

This website is partially compliant with the requirements of EN 301 549 in conjunction with the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA, due to the incompatibilities and exceptions listed below.

Non-accessible Content

The content listed below is currently not fully accessible:

• Images and product illustrations: Not all images have fully descriptive alternative texts.
• PDF documents: Individual PDF files (e.g., product information or price lists) are not fully accessible.
• Keyboard operability: Certain interactive elements (e.g., filter functions, dropdown menus, or integrated third-party apps) are not always fully operable via keyboard.
• Color contrasts: In some areas, the contrast ratios do not yet fully meet the requirements of WCAG 2.1 AA.
• Dynamic content: Integrated services such as age verification, cookie banners, or marketing pop-ups may temporarily have limitations.

Disproportionate Burden

If individual content is currently not barrier-free accessible, ongoing evaluation is carried out taking into account technical and economic reasonableness in accordance with Section 18 BaFG.

Planned Improvements

delicando GmbH continuously works on improving digital accessibility. Specifically, the following measures are planned:

• Systematic addition and quality assurance of alternative texts
  
• Revision of color contrasts according to WCAG 2.1 AA
• Evaluation and optimization of integrated third-party applications
• Provision of low-barrier alternative formats for relevant documents

Preparation of this Statement

This statement was created on 04.03.2026.

The basis of the statement is a self-assessment in conjunction with a technical review of the website.

Last updated: 04.03.2026

Feedback and Contact

If you notice any barriers on our website or need information about non-accessible content, please contact us:

Market Surveillance / Enforcement Procedure

If you believe that your rights under the Web Accessibility Act are restricted due to insufficient accessible design of our website, you can contact the responsible market surveillance authority.

Responsible for Austria is: