Registration & Login
Registration
How do I register?
How do I register?
Click "Register" at the top right. After entering your relevant data, click "Complete registration".
Why should I register?
Why should I register?
As a registered customer, you benefit from a faster and more convenient shopping experience, as you only need to enter your personal data once. In addition, practical functions such as a shareable wish list, individually tailored recommendations, current order status updates, and an overview of your past orders including invoices are available to you.
Why haven't I received an email confirmation for my registration yet?
Why haven't I received an email confirmation for my registration yet?
Occasionally, emails end up in the spam or junk mail folder. Please check these folders in your inbox and add our email address to your contacts.
Can I cancel my registration?
Can I cancel my registration?
Of course. Please contact our customer service for this.
Personal Details
Can I change my email address after registration?
Can I change my email address after registration?
Yes, you can change your email address in the "Personal Data" section of your customer account. Should any unexpected problems arise, our customer service will be happy to assist you.
Can I change my billing/delivery address afterwards?
Can I change my billing/delivery address afterwards?
Yes, you can change your delivery address as well as your billing address in the "Personal Data" section of your customer account. If the change concerns a current order that has not yet been shipped, a change is only possible via our customer service.
How can I unsubscribe from the newsletter?
How can I unsubscribe from the newsletter?
You can unsubscribe from the newsletter by clicking on the unsubscribe link included in every newsletter, or simply by clicking "Unsubscribe from newsletter" in your customer account under Newsletter.
Didn't find an answer?
Our team will be happy to help you.
