If your company is not located in Austria or Germany, it is important that you
- manage your own bonded warehouse,
- work together with a bonded warehouse,
- work with a logistics partner who manages a bonded warehouse,
- or are a registered consignee with the Customs Office for alcohol (either long or short term).
Please also note that a minimum order quantity of 500 € must be reached and payment in advance is mandatory.
If you are unsure whether you meet the requirements for a wholesaler/reseller, simply contact our customer service. We will be happy to help you.
Go to at the top right of the page and click - or do it here - on Register now. After you have entered your company-relevant data, click on "Complete registration".
After your registration, we will check if you meet the basic requirements for the wholesale area based on the data you have provided.
The activation takes place at the latest on the next working day.
If we are not quite sure if you are dealing in spirits and beverages of any kind, we will contact you through our customer service department.
All prices shown are untaxed excl. alcohol tax and excl. value added tax.
For orders from the rest of the European countries (except Austria, Germany, Switzerland), we will contact you to inform you about the specific shipping costs or to clarify the handling for the collection of the goods.
Partner warehouses:
We cooperate with many well-known warehouses like Top Logistics, Loendersloot etc. If you are also registered there and do not want to arrange the collection from us by yourself, we will be happy to offer you the transportation of your ordered goods to one of these warehouses.
Delivery and payment terms: Ex warehouse, prepayment
Shipment will only be made within EMCS (with electronic excise document).
The duration depends strongly on the availability of the products and the size of the order. After receiving payment, we need an average of 1 to 2 business days to complete the picking.
Yes, we also offer delivery to partner warehouses such as TopLogistics, Loendersloot, etc. Please contact our customer service for more information.
Yes, you can change the e-mail address in the "Personal data" section of the customer account. In case of unexpected problems, we will be happy to help you via our customer service.
Yes, you can change the delivery address as well as the billing address for new orders in the "Personal data" section of the customer account at any time.
You can unsubscribe by clicking on the unsubscribe link included in each newsletter or by changing your e-mail preferences in your account settings.
Don't worry, not much. Via "Login" and "Forgot your password?", you can request a new password via e-mail any time.
In the customer account under "Company data" you can easily adjust your password under "Change password". Please do not forget to click on "Save".
The minimum order value is 1.000 €.
You can place an order by logging in, selecting the desired products, proceeding to checkout and entering your shipping information and transferring the amount to be paid to us.
Please note that payment in advance is mandatory and your order will only be processed after receipt of payment.
You can view the status of your order in your customer account. If you need additional information about your delivery, please contact our sales team directly.
Yes, this is possible as long as the order has not been picked yet. Please contact our sales team for this.
As long as your order has not been picked yet, you can make a change or cancellation. Please contact our sales team to do so.
We offer only original T2 goods - coded and EU-stocks.
© delicando GmbH
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